We respect your privacy.

For that reason, we have developed this Privacy Policy statement to help you understand what information we gather online and what we do with that information.

We encourage you to review the Privacy Policy statement. If you have any questions or comments about it, please contact us using the information provided below.

INFORMATION WE GATHER

We believe it is important for you to know how we use and treat the information we receive and collect about you through this site. In general, you can visit Horse By Horse on the Internet without telling us who you are or revealing any personal information about yourself. We do keep track of the pages viewed by each visitor, but none of the information we collect identifies you personally. Instead, our web server automatically collects some information about you when you request pages from our server, including your IP address, which is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web page you request) can be sent to you. We aggregate this data with data on the pages visited by other visitors to track overall visitor traffic patterns. We use this information to improve our site by making it more responsive to the needs and preferences of our users. We may provide aggregate statistics to reputable parties about the visitors to our site, but these statistics will not include any personal or private information that identifies you.

Horse By Horse collects personally identifiable information, such as names, addresses, email addresses and the like, only when voluntarily provided by a visitor to the site. We collect information when you register online, update your account, log-in, place orders, opt-in to receive emails, shop online, and participate in contests, promotions or surveys. You can choose not to provide certain information, but you may not be able to take advantage of many of our features.

HOW WE USE YOUR INFORMATION.

We use the information you provide for purposes such as responding to your requests, customizing future shopping for you, improving our store, providing you with discounts and special offers through mail and email, and communicating with you.  When an order is placed on our website, we keep a record of this information to process the order, track shipments and contact you via email, postal mail, or by telephone if we encounter any questions or issues with your order. You may also receive order confirmations and status emails from us. You should be aware that Horse By Horse will disclose specific information about you if it is required to do so by law, governmental request, process or court order if a good faith belief exists that compliance is necessary to conform or comply with the law. If you would like to remove your name from Horse By Horse’s mail or email lists, please contact our Customer Support Team using the information found in paragraph 8 below. We do not sell or rent any of your personally identifiable information to third parties.

COOKIES, WEB BEACONS, AND USE OF GOOGLE ANALYTICS

Web technologies called “cookies”, “web beacons”, and “Google Analytics” are used on some pages of our site. These technologies assist us in recognizing your web browser as a previous visitor, remembering your preferences, customizing the content and advertising on our site and other sites on the internet, monitoring traffic patterns on our site, and measuring the effectiveness of features, advertisements, and other communication of our site. The use of these web technologies does not facilitate the merging of personally identifiable information with non- personally identifiable information. Cookies are small data text files that, if your web browser permits, can be stored on your computer’s hard drive. You may set your web browser to notify you when you receive a new cookie or to refuse cookies altogether; however, should you decide not to accept cookies from the site, you may limit the functionality we can provide when you visit the site. Web Beacons (also known as Pixel Tags) are tiny graphics with a unique identifier that can be placed in the code of a web page. Google Analytics is a web analysis service that utilizes the data collected to track and examine the use of the site. The related Google Display Advertising (including tools like Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager, and Google Analytics Demographics and Interest Reporting) use some of the technologies described above to advertise online. Specifically, Horse By Horse, as well as third-party vendors, may use first-party cookies (like the Google Analytics cookie) in conjunction with third-party cookies (like the DoubleClick cookie) to customize ads based on someone’s past visits to the site or to report information related to interactions with such ads. Visitors can opt-out of Google Analytics or customize Display Network ads by adjusting Google’s Ads Preferences.

COLLECTION OF PERSONAL DATA FROM CHILDREN

Horse By Horse is concerned about the privacy of children and does not knowingly collect personal information from children. We intend to sell our products only to adults. If you are under 18, you may use www.horsebyhorse.com only with the consent and under the supervision of a parent or guardian.

LINKS TO OTHER SITES

Our site may include links to other sites as a convenience to you. The inclusion of any link does not imply our endorsement of any other company, its site(s), or its product(s) and/or service(s). Horse By Horse is not responsible for the privacy practices or content of any other site.

SECURITY

We take our customer’s business seriously and take measures to make sure the Horse By Horse shopping experience is safe. We use Secure Socket Layer (SSL) encryption to keep your private information and credit card information as secure as possible. While we implement these and other security measures, please note that complete security is not always possible.

CHANGES TO THIS PRIVACY POLICY

By using our site, you agree to the terms of the Privacy Policy in effect at that time. Because our site will continue to implement new technologies and improve the services and features we provide, this policy is subject to change without prior notice. We encourage you to review this policy periodically for that reason.

In no event will we use information you submit under the current privacy notice in a new way without first providing you an opportunity to prevent that use. If you choose to visit www.horsebyhorse.com, your use and any dispute over privacy is subject to this Policy and Horse By Horse Terms of Use, including any limitations on damages, disputes, and choice of law. If you have any concerns about this Policy, please email with a description of your concerns and a member of our Customer Support Team will contact you.

CONTACT US.

We want to reiterate that we are dedicated to protecting your privacy. Should you have any questions, comments, or concerns about this privacy policy, please contact us via email at info@horsebyhorse.com. Please be sure to include your email address and phone number with any correspondence you may send us so that we will be able to respond to you.